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Service

Servcie van summer

Need Help? Have a Service Question?

Call our Service Department:

1-877-842-3288

 Only Saskatchewan Dealer that offers "On Site" Service

We understand how important it is – as we too are RV’ers.

The Mobile Service Van is for emergency service only (or for those with a permanent site) and is available within a 250 km radius of Weyburn. If you are farther out than that, please call us, and when possible we will extend that radius.

The Mobile Service Van services the following:

  • Furnace or air conditioner failure;
  • Water heater failure;
  • Slide out failure; and,
  • Converter failure.

We want to thank you in advance for your patience when dealing with warranty and service issues for your RV.

Our guarantee is that we will do whatever we can to get you back up and running as quickly and painlessly as we can! 

  

 For those of you that are new to the camping world here are some simple reminders that could save you from trouble happening!

Water
Always turn your city water off when you leave your RV for the day or the week. One tiny leak can turn into a nightmare if left unattended for the day or longer. If you are using your fresh water tank remember to shut off the water pump.

Plumbing Leaks         
Check plumbing under sinks for any small leaks--usually all you have to do is hand tighten any fittings that have come loose. Remember to check kitchen, bathroom and exterior shower plumbing.

Fridges
Always leave your fridge on AUTO and always leave your propane turned on. That way if there is a power outage when you are away your fridge will automatically switch to propane. Once the power comes back on the fridge will likely switch back to electric. Either way you will still have a cold fridge.

Furnaces
If your furnace does not start it is most likely a propane lock. Light all burners on the stove, once they are all lit then try the furnace. If that doesn't work, take out the fuse in the fuse box marked "furnace". Leave it out for a minute then put it back in. This resets your furnace and then it will start.

Water heaters
Do NOT turn your water heater on until you have water going through the trailer. If you turn it on with no water you will burn out the element. Just like plugging in a kettle with no water in it. This is not covered under warranty, so take the simple precaution of making sure there is water in the heater before switching it on. To know for sure if there is water in the heater , pull up on the pressure relief valve. Which is located behind the door to heater on the outside of your trailer. If there is water, you are fine to switch on.